Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 479 reviews)); "Great culture and working ace" ((in 347 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great work life balance and ability to create own projects" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Aug 19, 2014

Senior Leadership is beyond pathetic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee discount program, benefits are ok and working with the hourly employees who do all the work, get no praise or a simple thank you yet remain so kind and hospitable to the guests and each other.

Cons

I've never worked with a group of senior leaders who are completely unethical in every sense of the word and who violate so many of their own policies and are still employed because they stick together and will get rid of anyone who doesn't see things their way.

5.0

Aug 18, 2014

Event Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits - Paid Vacation - Medical/Vision Insurance -401 K Great Work Environment Friendly Staff

Cons

Department Politics Company should increase employee compensations Paid Time Vacations need to be accumulated and Holidays needs to be taken off from your PTO hours

5.0

Aug 17, 2014

Great Company

Revenue specialist

Recommend

CEO approval

Business Outlook

Pros

Manageable workload, good benefits, and great opportunities for training and education.

Cons

Have made visible strides to become more employee friendly. Not all the way there, but conscious effort being made.

Viewing 11110 - 11112 of 11,529 Reviews

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Senior Leadership is beyond pathetic

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