Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 270 reviews)); "Great work life balance and ability to create own projects" ((in 195 reviews)); "Great team member travel program." ((in 184 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 569 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 537 reviews)); "Long hours and underinvestment in some properties" ((in 417 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 372 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,524 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,524 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Aug 11, 2013

Hilton Honors..!

Guest services manager

Recommend

CEO approval

Business Outlook

Pros

The most hospitable holiday provider in the Maldives

Cons

Not very much opprtunity for locals who are looking forward to experience the HILTON WORLD of Hospitality in different nation and different culture.

4.0

Aug 5, 2013

Great Company with exceptional benefits

Accountant

Recommend

CEO approval

Business Outlook

Pros

Good Team atmosphere, friendly environment

Cons

Travel was Approx 1hr to work

1.0

Jul 31, 2013

Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton, the Parent company, is a wonderful one. Fair employee discounts and classic approach to customer service.

Cons

Management does not take employees into consideration. No such thing as "Team Meeting" Expectations are low. Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

Viewing 11092 - 11094 of 11,524 Reviews

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Hilton

Hilton reviews

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Hilton Honors..!

Great Company with exceptional benefits

Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

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