Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties - Front Desk Agent Hilton Employee Review

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Hilton, the Parent company, is a wonderful one. Fair employee discounts and classic approach to customer service.

Cons

Management does not take employees into consideration. No such thing as "Team Meeting" Expectations are low. Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

Explore other reviews about Hilton

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet a lot of people

Cons

Crazy schedules say good bye to a regular sleep schedules because if you're stable no one else is.

See reviews by: Helpful|Rating|Date|All