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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,530 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      12K reviews
      1.0
      May 1, 2025

      Needs to adapt

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel benefits are the only good part

      Cons

      For a company as large as this one I was surprised to learn they don’t offer remote or hybrid work. All of the upper management seems to be stuck in the past with the belief that you need to clock in and out to get anything done.

      2.0
      Apr 30, 2025

      Not worth it

      Cluster reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      can make upsells that are higher in incentives that other hotels

      Cons

      toxic community, the uniform is terrible, the cafeteria is terrible as well. workload to pay is way off and the stress level is very high, the epitome of micromanagement.

      Viewing 628 - 630 of 11,530 Reviews
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      Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.