Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 479 reviews)); "Great culture and working ace" ((in 347 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great work life balance and ability to create own projects" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,530 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

May 6, 2025

IT Manager

It manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, flexible schedule, interesting challenges.

Cons

Not much to say here.

4.0

May 5, 2025

Guest Service Agent

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

good benefits experience for the future

Cons

overwork you , little pay weekends

1.0

May 4, 2025

They aren't nice to their vendors

The ups store associate

Recommend

CEO approval

Business Outlook

Pros

It is an easy place to find.

Cons

If you work for this Hilton's UPS store you can enjoy working with an unprofessional duo managing the hotel's events. This duo will manipulate you into working late, never respond to your messages, and berate you if you criticize them in the slightest. On my last day there, this duo verbally abused my coworker prompting me to quit on the spot.

Viewing 625 - 627 of 11,530 Reviews

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They aren't nice to their vendors

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