Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great benefits and well taken care of" ((in 1072 reviews)); "Great people and love the workflow" ((in 471 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 363 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

May 29, 2025

False Positives

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and salary are good

Cons

All of upper management is terrible. They use write ups as punishments instead of learning opportunities, they’re happy to throw each-other and other employees under the bus, and they completely and utterly lack transparency. They allow their mood swings to influence the entirety of the hotel experience, and all guests and staff suffer as a result. They also committed wage theft on multiple occasions, and were cited for osha violations.

3.0

May 28, 2025

Could be better

Business analysis sr analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, work life balance

Cons

Micromanagement, unclear expectations, unstable economy

3.0

May 27, 2025

Great place to work if you want to step your foot in hospitality

Front office manager

Recommend

CEO approval

Business Outlook

Pros

Well known hotel chain. great staff benefits like heavy discount for accommodation.

Cons

long hours, low pay industry.

Viewing 430 - 432 of 11,520 Reviews

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Great place to work if you want to step your foot in hospitality

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