Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Great insurance, travel benefits, ect. If you are with company long enough you will get promoted based on that.

Cons

Not a lot of room to run operations of your department. All decisions managers typically are allowed to make are passed down from the top of the chain of command leaving no room you to act as a manager.

4.0
Jun 17, 2013

Overall, this is a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work/life balance and team comradely

Cons

High pressure sales environment with imbalanced sales/revenue goals amongst sales people in the same position.

5.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Hilton cares. I know that's hard to believe with almost 4,000 hotels, each with hundreds of employees working to keep it running, but Hilton really does care. And the benefits are awesome! It doesn't matter if you are a part-time dishwasher or the Hotel Manager, you get benefits: corporate discounts, better room rates, $ towards your 401k, paid time off, etc etc etc. The people that work at Hilton, for the most part, are amazing and want to see a smile on your face! I am just a hostess at the restaurant inside the hotel, but I feel comfortable hanging out with the housekeepers as well as the Department heads-- everyone gets along because everyone has the same mission: keep the guests happy. Hilton is actually my 2nd job, but I never feel anything but excited when I go to work

Cons

It is a big corporation, so, as much as everyone gets along, their main focus is the department they work in.

Viewing 370 - 372 of 11,518 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.