Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 476 reviews)); "culture is great and they do invest in all their employees" ((in 333 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 246 reviews)); "Great team member travel program" ((in 194 reviews)); "Great travel benefits and day one 401K contributions" ((in 186 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and underinvestment in some properties" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Dec 20, 2013

Call Center employees are not appreciated.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like the work at home option

Cons

terrible work-life balance, forget about family time off.

3.0

Sep 12, 2013

Hilton Worlwide as employer

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

its world wide you get opportunities any where in the world. benefits are great but they all depend on the franchise owner.

Cons

low wages and varied work schedule and hours. even pay raises are very low. You expect to spend 1.5 yrs to get $1.00 raise.

1.0

Sep 1, 2013

If you have a family, this is not the place for you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great brand and hotel chain. Team member travel program is a huge plus.

Cons

Long hours for corporate employees because of harsh staffing cutbacks. The concept of work life balance is completely unheard of. No apparent sick time policy as managers do not discourage employees from coming into the office with a cold, stomach bug, or flu. Office politics and bullying are among the worst I've seen.

Viewing 367 - 369 of 11,518 Reviews

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Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Call Center employees are not appreciated.

Hilton Worlwide as employer

If you have a family, this is not the place for you

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