Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Loyalty / Rewards Program The Hilton Honors program offers good perks (e.g. complimentary breakfast, room upgrades, free nights) once you reach Gold or Diamond status. Glassdoor +3 NerdWallet +3 Loyalty Lobby +3 Frequently running promotions, which allow you to earn more points or take advantage of discounts

Cons

High Cost in Certain Locations / Premium Properties Luxury Hilton or high-demand city properties can be expensive — sometimes the cost doesn’t always match the expectations or extra amenities. Trustpilot +2 Loyalty Lobby +2 Sometimes the value of loyalty-points stays or upgrades is inconsistent.

Viewing 358 - 360 of 11,518 Reviews

Glassdoor has 13,620 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.