Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great team members benefits (especially GoHilton)." ((in 194 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great travel benefits and resources for employees" ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and weekends but that comes with hotels" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Skip to content Skip to footer

Notifications

Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Oct 11, 2014

Low pay

Receptionist (front desk)

Recommend

CEO approval

Business Outlook

Pros

Great colleagues. Staff discounts for hotels. Free food for lunch. Appreciation for doing a good job. Good training.

Cons

Low pay. Poor food in staff canteens. Only get 30 minute break in 8 hour shift. Never leave on time but not paid for overtime. Always understaffed. Unsociable hours. Staff discounts are mostly hard to get a hold of.

2.0

Sep 29, 2014

No work/life balance for very meager compensation

Assistant restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Worked with some nice people, Hilton employee perks (that would have been great if you ever actually were allowed to take time off), great 401k package and full benefits.

Cons

terrible hours, compensation, time-off policies, having less respect and benefits than the employees you are managing (unionized), lack of control, lack of opportunities to move up. The hours (between 10-12 a day, and 5-6 days a week) sometimes ran into each other, where you would be working 3pm–2am, take a nap at the hotel, then open the restaurants at 6am and work until 3pm again. No consideration given in either compensation or future requests for time off.

4.0

Sep 26, 2014

Great enviroment to work in

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly. You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

Cons

In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

Viewing 352 - 354 of 11,518 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Accor

3.6★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hilton

Bellperson - The Beverly Hilton

Designer/Social Media Creative (contract)

Hilton reviews FAQs

Reviews Hilton reviews

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay

No work/life balance for very meager compensation

Great enviroment to work in

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs