Hilton reviews

3.9

74% would recommend to a friend

(11,514 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Mar 14, 2016

Salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love hiltons policies and beliefs

Cons

Salaries are low compared to work type and skills required.

2.0
Mar 7, 2016

Needs alot of improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good entry level co-workers. Good hotel benefits.

Cons

Management is awful, no experience required so nobody knows what their doing..not even management. Pay is below average and managers knit pick everyone on everything. Responsibility is ridiculously high for the pay. Normal employees quit within weeks.

5.0
Feb 29, 2016

Front Desk Agent.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The schedule was very flexible. They were able to accommodate by busy school schedule. I also enjoyed working with the public.

Cons

It was difficult having to deal with customers face to face if there was a problem with their reservation or room status. Overall though there were very few cons

Viewing 301 - 303 of 11,514 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.