Hilton Rceptionist reviews

3.8

76% would recommend to a friend

(411 total reviews)
avatar

Christopher Nassetta

89% approve of CEO

67% positive business outlook

Rceptionist employees have rated Hilton with 3.8 out of 5 stars, based on 411 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

411 reviews
2.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Core of job relatively simple Due to busy nature, part- time shifts are almost always guaranteed The price cuts on staying at any Hilton as an employee is significant and good if you enjoy travelling

Cons

Extremely stressful Hospitality makes it so guests are almost encouraged to act superior (ranking systems, managers often rolling over to demands, etc) this means guests are often far ruder than they would be at a restaurant or within retail Lack of staff, receptionists cover various other areas Was often working on tasks that GRM's would be required to complete, but was kept on lower pay Management were either incompetent, harsh or a mixture of both Lack of benefits for part-time, even the ones I was granted were often forgotten by higher ups High turn over rate from staff, meaning the newer staff would end up being trained by those without the necessary experience- making the job harder for everyone as each new 'generation' of staff become less competent

5.0
Apr 17, 2023

FD

Recommend
CEO approval
Business Outlook

Pros

Flexibilidad, Pay, opportunity for growth

Cons

Benefits not the best could use work

Viewing 172 - 174 of 411 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.