Is Hilton a good company to work for as a Rceptionist?

Rceptionist professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 409 Glassdoor reviews. This is an average score with the overall rating of Hilton employees being 3.9 out of 5 stars. Search open Rceptionist Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Rceptionist interview questions at Hilton .

Does Hilton pay Rceptionist employees well?

Rceptionist professionals rate their compensation and benefits at Hilton with 4.0 out of 5 stars based on 409 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Rceptionist salaries at Hilton.

How happy are Rceptionist professionals working at Hilton?

76% of Rceptionist employees at Hilton would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Rceptionist professionals have also rated Hilton with a 3.5 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 457 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 249 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Long hours and underinvestment in some properties" ((in 416 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

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Hilton

Hilton Rceptionist reviews

3.9

76% would recommend to a friend

(409 total reviews)

Christopher Nassetta

89% approve of CEO

66% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Rceptionist employees have rated Hilton with 3.9 out of 5 stars, based on 409 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

409 reviews

3.0

Apr 4, 2025

Tough

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Staff were good, Free staff breakfast and lunch included

Cons

Salary was not great, standing all day. Management would not support staff with difficult customers

4.0

Apr 3, 2025

Front Desk

Hotel receptionist

Recommend

CEO approval

Business Outlook

Pros

Customer service and interaction with others

Cons

You have to sit down 90% of the time

5.0

Apr 1, 2025

very good work environment

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, safe and comfortable work environment, supportive management

Cons

no cons to be honest

Viewing 37 - 39 of 409 Reviews

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Hilton reviews FAQs

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Hilton

Hilton Rceptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tough

Front Desk

very good work environment

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