HSBC reviews

3.8

72% would recommend to a friend

(28,251 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
3.0
Jun 4, 2022

Sub-par senior leadership

Recommend
CEO approval
Business Outlook

Pros

At least in New York, the culture is generally decent and employees get along and respect each other. Many American banks have cutthroat, backstabbing cultures. HSBC has some of this too, but not to as severe of a degree

Cons

However, both the US and Global Leadership are not particularly inspiring, this is from the C-suite down to several levels of MDs. Most lack vision, inspiration or a genuine desire to compete. They are clipping coupons on their salary and bonus until they retire. No one makes singular decisions, everything is done via consensus. Senior management doesn't seem to believe time is against them -- simple requests can take weeks or months for decisions to be made.

3.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO Noel Quinn is redeploying capital and resources where they generate the best returns - in Asia. Massive global bank but vast majority of profits are generated by the Asian operation.

Cons

The US operation is not fit for growth nor is it being asked to grow. Instead, it plods along - it’s bureaucratic and the US leadership is uninspiring.

3.0
Dec 25, 2021
Recommend
CEO approval
Business Outlook

Pros

New office is nice. Encourages internal movement.

Cons

-Pay is low compared to the market and upon multiple meetings to discuss unhappiness across the department, management concluded that we must 'do more with less'. - - - No effort done to increase resources, just hiring more offshore with low quality work in work the onshore ppl have to clear their mess. -New senior management (heads) are always talking about improvements and achievements during meetings but nth has been done so far. Mind you, resource issues were raised as early as Jan 2021 but up till Q3 nothing was done, resulting in staff burnout and mass resignation. -Front office staff are also reasonable and rude, does not care about MO/BO lack of resources. Escalating to the department bosses just for little issues and sometimes even forcing staff to work till ungodly hours while they knock off early/have frequent coffee breaks.

Viewing 136 - 138 of 28,251 Reviews

Glassdoor has 36,655 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.