HSBC reviews

3.8

72% would recommend to a friend

(28,239 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Time off program is very generous. Working remotely is encouraged.

Cons

The technology issues are comically bad. The amount of red tape is staggering. Star employees are oftentimes abused, getting the work of 2 or 3 FTEs. It's incredibly easy for poor employees to just keep collecting paychecks with no consequences Job security: if your job can be offshored, your job WILL be offshored. Compensation is extremely out of whack, if they get you cheap initially, good luck trying to get fair market value.

1.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Good company car scheme Good benefits package My role was as a relationship manager, looking after a portfolio of customer. Seving customers was the biggest plus of this role

Cons

Continual change of focus Do as I say - I know best attitude from leader.To quote "Your ....... is never wrong, remember that!" Blame culture rife Have to cover your back in everything you do Bullying culture from leadership Meetings called so frequently that it takes employees away from servicing customers. As much of 50% of the working week spent in internal staff meetings Unrealistic timescales given to perform tasks, and a drop everything attitude to get it done Frequent high turnover of staff 7 out of 12 Relationship manangers in the last 12 months. Very low morale Expected to work 12 hours a day E-mails on Saturdays and Sundays frequently from leadership team Very poor support function Lack of training of back office systems Thown in at the deep end attidude 4 months into role. and still NO FULL access to business critical systems Expected to look after business customers without correct handovers Given customers to manage within 2 weeks of starting.(No training) Inexcusable treatment for the employee. The list is endless.

2.0
Jan 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good salary between-70k-80k, 25 day off , insurance Blue cross blue shield. 401k match 4%.

Cons

Horrible work environment 18 of the 20 branch managers are clueless. Almost every employee is afraid of losing there job for no apparent reason. Managers are afraid to make decisions on simple approvals. Horrible systems so outdated they constantly crash and they are developing new systems that are worse then the old. Horrible customer service can offer our customers simple service (can't issue debit cards at the branch it litterly takes 4 business days. A revolving door with Premier advisors and Premier Banker. Commission suck discretionary bonus always at the low end

Viewing 106 - 108 of 28,239 Reviews

Glassdoor has 36,642 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.