Pros
Time off/vacation - They will work with you if they can and plenty of paid time off, even in your first year, Benefits - Way better than any other employer I've had. Pay - They pa y well for entry-level, although they find ways to pay out less and less each year in bonuses. Plenty of overtime available
Cons
They find reasons to fire people. I was a top sales associate and they fired me for doing the same thing others were doing without warning and two days from a promotion. I was supposed to have been promoted within a year, but they kept changing the requirements and new associates were being hired into those positions before I could meet those new requirements. You see people get walked out every week for one reason or another. Communication is horrible between management, branches and the call center. They keep outsourcing more and more overseas to India and the Phillipines and lay off entire departments constantly (ie Card Security, E-Mail teams, mortgage). While the benefits and pay are great, the call center environment is stressful and employees are not treated well.
