H&M reviews

3.5

61% would recommend to a friend

(17,368 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
4.0
Jun 27, 2026

Former employee

Recommend
CEO approval
Business Outlook

Pros

Loved the people and the work environment

Cons

Can't really think of any

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, easy work - never doing anything too complicated

Cons

Busy shifts sometimes feeling unsupported by management

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

Viewing 7 - 9 of 17,368 Reviews

Glassdoor has 21,504 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.