Stay well away from this absolute joke of a company
Pros
None at all, the place is worse than a concentration camp
Cons
School students could run a company better, most of the managers are an absolute joke and take disciplinary measures into their own hands not following any sort of procedures or giving you an outcome. Complaints are not taken seriously and staff are just a number. If you work for this “people first” company expect to spend all of your life in the building as shifts are all awkward and they never give you weekends off and good luck booking holiday as it’s non existent. A piece of advice for Sitel - why is your staff turnover so high? Surely you should be looking at this and thinking what is going wrong as all of the people that started the same time and after have left the company.