Foundever reviews

3.9

77% would recommend to a friend

(19,194 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Everyone at SITEL kingston becomes like family, it is an amazing atmosphere and I have had the chance to learn so many new skills that have been used at work and in my personal life. Its in a great location near the train station and has parking if you drive. The building has just been refurbished and is a lovely environment with all projects having a kitchenette (a bit like being on holiday) and an area to sit/chat. There are lots of social events and opportunities to enter competitions on a team and individual level so it becomes more than just a work place - these are not however mandatory so if you don't feel like you would like to participate there is no feeling that you are being forced. Management is very supportive of individuals, I am a single mother and have found that SITEL have always been supportive of me physically and mentally through the ups and downs of life and I have always been able to maintain the work life balance that is needed when you are on your own. I have been here 7 years because this is a place I can enjoy coming to work but also enjoy having my life outside of work with my son. There is a large focus on self improvement which is also excellent, lots of health and well being events (massages, free fruit etc) as well as professional self improvement with monthly (or sometimes fornightly) checkins.

Cons

No vending machines for food.

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Foundever Response
6y
Thank you for taking the time to come along and leave your honest feedback. We're really happy to see that you're enjoying your role with Sitel and feel part of the family. As you know, our Kingston site recently had a 'refresh' and everything is now looking great! Keep up the brilliant work and continue to get involved in all that Sitel Kingston has to offer! Best wishes, Sitel.
1.0
Dec 24, 2019

Waiting for paycheck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home Paid Training

Cons

The client tools during training don't work. The training is for three weeks. You have to learn so many software (4) No accountability. My paycheck is missing actually it's a Sitel payroll problem- I'm not the only employee who check is in limbo. They promise the issue will be resolved and they wired checks out. That's four days ago and I still don't have a check and it's Xmas Eve .. Lack of empathy from HR because this issue should have been resolved

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Foundever Response
6y
Thanks for sharing your Sitel experience. We highly recommend you to directly contact the local HR team to clarify this situation so they can take a look at this. Peter
1.0
Dec 12, 2019

My worst experience

Recommend
CEO approval
Business Outlook

Pros

Location was decent, and multicultural team was nice.

Cons

Management had no idea what they were doing, constant micromanaging and no trust towards employees whatsoever. They even blocked the access to most internet sites, which made working very difficult, since information retrieval is quite necessary. Very stressful work with low pay.

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Foundever Response
6y
Thank you for reaching out and provide your feedback. We take this type of experiences very seriously as we want to provide the best work environment to all our associates, we also want to ensure you have the right tools to properly do your job. We've sent these comments to the correct department so they can take a look into this. Peter
Viewing 262 - 264 of 19,194 Reviews

Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.