Foundever reviews

3.9

77% would recommend to a friend

(19,193 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Oct 3, 2023

Bullsh*t

Recommend
CEO approval
Business Outlook

Pros

Theres none, You would say working at home but its not really what you think, Its mentally draining

Cons

Working in colombia for foundever.. its just bullsh*t you get told off for everything and the environment is horrific, Some senior agents talk behind your back through whatsapp to other senior agents, which I have seen for myself because some of them are not professionals and share their whatsapp screens by accident while on meetings, the environment of this whole job is just so unmotivating which was one of the reasons why I left, Coaches dont even know what they are doing they all give advice which is contradicting from each other so the one who gets in trouble at the end is you, As a native English speaker, I also found it ridiculous that some coaches could correct your interactions and even give you a warning, despite their poor English grammar and sentence structures and the fact that they were qualified as coaches. You will be also getting told off 24/7 there is no break of it for real, You can't even take a day off for those who have emergency situations in their family, I've had emergency situations with family and apparently it wasn't enough for them to give me a day off! Theres so much more, But I would highly not recommend for your own mental health, This is depressing, a problem I have complained about as well as some of my friends who work for Foundever Colombia.

4.0
Jul 24, 2023

Decent Job for the Area

Recommend
CEO approval
Business Outlook

Pros

PTO Accumulation Weekends off Decent schedule offers

Cons

Pay could be higher for the work Lack of work from home eligibility as time goes on

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Foundever Response
2y
Thank you for sharing your experience. It's always great when we hear from our current associates!
1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

There is no pros so far

Cons

I have not even started working for the company yet and it is already done hill, but I accepted a job offer that is suppose to start March 13, 2023. I accepted the position back in February, so I filled out all my required paperwork back in February. So I noticed that my background check had not even been completed by the company and it was March now. So starting March 6 of 2023 I noticed I had not gotten any email from management, HR or any where of what I need to do to prepare for Monday. And mind you I have been reaching out before March 6 to try and get a copy of paper work I filled out no response. So going back to the main issue I have reached out to every email that they have about my job and have gotten not one response. They do not even have a phone number to call it is all my email that they do not respond back too. So at this point I don’t know if I have a job or not anymore which sucks because I left my old job for this one. Which now I am realizing I might not even have anymore

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Foundever Response
2y
We understand the frustration this situation has caused you. Rest assured, we are working to address the issues with our email system and will make improvements to ensure better communication in the future. Thank you for bringing this to our attention, and we will do our best to resolve the situation promptly. If you have any further concerns, please don't hesitate to reach out to us directly at (866)430-0052. Jasmin at Foundever
Viewing 235 - 237 of 19,193 Reviews

Glassdoor has 24,630 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.