Foundever reviews

3.9

77% would recommend to a friend

(19,139 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Fast moving environment. Exciting changes that drive the company foward. Great team to work with and plenty of opportunity to move around the world. Every day there is somenthing new happening and while I worked at Sitel there were many very big changes that drove the business foward. The offshoring business had just opened up and there was many new projects coming on line to support the new offshore business . This meant that there were many new opportunities for overseas travel to India and the Philipinnes on a very regular basis.

Cons

Low pay, poor HR department and poor performance management culture that does not give you objectives or reward good performance. Random promotion prospects.

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Foundever Response
6y
We appreciate your feedback and thank you for taking the time to log in and write your review. Since your departure, we have implemented many positive changes to the business as a result of ongoing feedback from our employees, including changes to reward and recognition across the UK.
2.0
Jul 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Sitel provides good benefits, a wide range of schedule options, and is a global company which allows transfers to other locations.

Cons

For middle management staff, the workload given is unrealistic, while the project management team (Operations) provides little or no feedback, there is no training provided for basic job duties, and the environment does not promote teamwork.

4.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Consistent improvements in employee satisfaction. Senior management is constantly coming up with new ideas to help improve morale, communication and retention. Our site director is really good about going to the client and fighting to make sure we get fair treatment and fair opportunites for bonus and compensation.

Cons

In a management position, you don't get a lot of recognition, but spend a lot of time making sure the people below you are recognized. Senior management also has a tendency to play favorites. You see one person getting constant personal attention and you have to fight for it. I guess that's something you see everywhere, but it still isn't fair.

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Glassdoor has 24,563 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.