Foundever reviews

3.9

78% would recommend to a friend

(19,219 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Aug 24, 2016

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is very marginal

Cons

The low morale is disturbing

3.0
Aug 24, 2016

Training not good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a competitive salary and allowances. They have accounts that are predominantly dayshift, most of their accounts actually. They have approachable immediate heads.

Cons

They have poor training. Not everything that you encounter in the production area is taught in the training. The colleagues and some of the immediate heads can't even answer my queries regarding the customer's concern.

3.0
Aug 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Opportunities to progress, easy to move to a new campaign if you want to change roles. Likely to take on young people with little experience. Takes part in apprenticeship schemes. Some of the people are really great.

Cons

The building Sitel is currently located in is so dirty! There are several floors with different companies on and Sitel's floor is well known for being seriously unclean. Dirty outside due to constant smoking and eating in front of the building though I have to admit they have been working on this. It is also repetitive and boring on some campaigns. Management can be very oblivious to what is going on on the call floor and between agents. Really irritating when your stuff gets stolen.

Viewing 18673 - 18675 of 19,219 Reviews

Glassdoor has 24,664 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.