Foundever Customer Service Representative II @ INTUIT reviews

3.9

68% would recommend to a friend

(7 total reviews)
avatar

Laurent Uberti

100% approve of CEO

84% positive business outlook

Reviews by job title

7 reviews
2.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid training, good learning experience, great first remote job.

Cons

Pay was low at $13/hr to handle constant call flow. No consistency w/management or T2 support. *Required us to work Easter and Tax day w/promise of having a job when the campaign ended. After working 22 hours for 2 days, I was sent a text to attend a mandatory meeting. Expected to get my new assignment, but instead herded us like cattle, then slaughtered with “today is your last day.” We were unable to speak in the meeting, and still waiting after 3 weeks for this new job they promised me. Not transparent; lied to workers to use us then toss away like trash. Manager suck and don’t even reply to emails or texts. Training was 3 days + 2 days tech issues. Tech support couldn’t even resolve the issue after 3 people and 4 days. I figured it out myself after realizing Tech Support’s only solution is to retry the same steps 100x expecting different results.

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