Foundever Inbound Customer Service Representative reviews

Low pay, zero holiday pay, bad insurance benefits, hours cut all the time, no raises and big employee turnover.

The micromanagement at this company is overwhelming and counterproductive. It's important to be cautious, as the work environment can feel unsupportive and at times, questionable. My advice would be to gain the experience you can and explore opportunities with a more reputable and employee-focused organization. The training provided is subpar, with an expectation to learn primarily during live production, which can be stressful and inefficient. Additionally, the workload includes back-to-back calls with little room for error, and the disciplinary system feels overly strict, with instances of exaggerated or fabricated issues being documented.