Foundever Inbound Customer Service Representative reviews

Thank you for sharing your feedback. We're glad you enjoyed working with your co-workers. We understand the training process felt disorganized and rushed, and your concerns about favoritism are noted. Call center work can be demanding, especially during peak seasons. To support our associates, we conduct daily training surveys, provide a nesting phase with trainers, and encourage open communication for assistance. We also offer an Employee Assistance Program. Your advice to management is valuable, and we are committed to improving our training processes. We appreciate your honest feedback and will share it with the relevant teams. Jasmin at Foundever