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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      5.0

      100% would recommend to a friend

      (2,321 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      2% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Feb 23, 2012

      The work is simple but the management is killing the company.

      Production coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

      Cons

      Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

      2.0
      Feb 21, 2012

      Very stressful place to work. Never fully staffed, customers very angry, a very hostile environement

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a hard question for me coming from a teamember who has worked over ten years there and has suffered greatly. If I were to chose a reason it would be that they atleast give you 32 hours so that you can stilll get your benefits. If they can't they can move you to a differnet store where you can get your full hours. You get 70% off on most shipping which is nice. It is usually not a probllem to get time off but you have to keep fowling up.

      Cons

      The only way to get a significant jump in salary is to get into management. I have worked outside of management for nine years and only managed to get $2 raise in salary since I started in 2002. Guess what I'm not management material and I'm currently looking for a new job since inflation has surpassed my salary. Cant pay my bills with a $12 an hour salary in Nor CA.

      2.0
      Feb 17, 2012

      Sr. Management

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free printing especially if you are a student. Just don't get caught. If you are a TM, depending on your manager, you can break company policy left and right. About 50% of the locations in San Francisco are currently run that way.

      Cons

      Incompetent Sr. Management. Sr. Management think that they are running the districts and regions but it is actually underpaid employees who do that. Wage increases are a joke. You can get hired at 12 dollars and 5 yrs later you will be at 13.50.

      Viewing 2215 - 2217 of 2,321 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,839 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.