Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 561 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 129 reviews)); "Great boss and coworkers." ((in 81 reviews)); "Great Pay And Great Benefits" ((in 28 reviews)); "Great Company and culture." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 228 reviews)); "Defiantly some really good and really bad managers out there." ((in 142 reviews)); "No training provided" ((in 105 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

FedEx Office reviews

5.0

100% would recommend to a friend

(2,321 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by demographic groups

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Gender

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Veteran status

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jun 17, 2012

It's a decent job. Not career. Job.

Center specialist

Recommend

CEO approval

Business Outlook

Pros

The customer's. They're fun. Never knowing what you're going to get that day. Having a manager that was promoted from within helps with morale as well. The branding of FedEx on me gives a bit of prestige.

Cons

You never now what's gonna happen. For the last 4 years, large changes have been happening every 6 months. It's obvious that senior management is still trying to find a model that works with FedEx Office's services. On paper, the culture & values are excellent. Not implemented very well. Center management turnover is at approximately 60%. FedEx is probably one of the best places to work. FedEx Office is not.

2.0

Jun 13, 2012

Identity Crisis

Sales

Recommend

CEO approval

Business Outlook

Pros

Great day job and stepping stone into the corporate world

Cons

Things change on a dime, but not everyone will know at once. Sales goals are unrealistic and unattainable due to team structures.

4.0

Jun 5, 2012

Good job to have, room to grow if okay with staying in Retail

Center production coordinator

Recommend

CEO approval

Business Outlook

Pros

You can move up if you are a hard worker and good with retail. The job straddles Retail and Manufacturing so its a pleasant atmosphere not doing stocking all the time you're not with a customer.

Cons

Benefits are not as good as what FedEx Express has although of course less of a physical toll. It is a Retail job, so you will be occasionally working with customers with odd expectations.

Viewing 2203 - 2205 of 2,321 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

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Reviews by job title

It's a decent job. Not career. Job.

Identity Crisis

Good job to have, room to grow if okay with staying in Retail

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