Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 544 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 143 reviews)); "Great boss and coworkers." ((in 82 reviews)); "Great Company and culture." ((in 33 reviews)); "Tuition reimbursement and scholarships are available for students." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 273 reviews)); "Bad management leads to big turn over" ((in 219 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "No training provided" ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

5.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

3.0

Career opportunities

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 18, 2013

Very full and unsatisfying work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits, a variety of people to interact with

Cons

There really seems to be no management structure, it's mostly imagined and without serious guidelines. Those guidelines which do exist don't seem to enhance employees lives only customers, not bad however it is stressing. They have the well known policy of never saying no, however I do not support such a policy. I also question the reasons behind companies like this making people sign contracts saying any ideas they have while at work are the property of their employer, while it sounds logical it is really just to creepy for my tastes.

3.0

Oct 12, 2013

Lead Consultant

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, friendly environment, and great advancement opportunities.

Cons

Managers show favoritism, Unprofessional at times

2.0

Oct 10, 2013

Great benefits, lacks support of upper management.

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits! Not only health benefits but discounts on many different things/companies also offers tuition reimbursement which was great! Willingness to transfer throughout the U.S. if need be.

Cons

Company presents new changes in such a way that it is clear team member input is not valued. Upper management at a corporate level are unwilling to see the "bad". When it was Kinkos, there was praise for staying late to complete a LARGE job. Now, regardless of how much the job is worth, you get in trouble for staying late instead of a thank you for getting the job done right and on time. District managers turn a blind eye to problems. Short staffing is a MAJOR issue which is not going to be corrected. Employees expected to complete tasks of multiple people at low pay rate. Unwilling to work with employees on personal obligations such as children.

Viewing 2086 - 2088 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate