Great benefits, lacks support of upper management. - Lead Consultant FedEx Office Employee Review

2.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits! Not only health benefits but discounts on many different things/companies also offers tuition reimbursement which was great! Willingness to transfer throughout the U.S. if need be.

Cons

Company presents new changes in such a way that it is clear team member input is not valued. Upper management at a corporate level are unwilling to see the "bad". When it was Kinkos, there was praise for staying late to complete a LARGE job. Now, regardless of how much the job is worth, you get in trouble for staying late instead of a thank you for getting the job done right and on time. District managers turn a blind eye to problems. Short staffing is a MAJOR issue which is not going to be corrected. Employees expected to complete tasks of multiple people at low pay rate. Unwilling to work with employees on personal obligations such as children.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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