FedEx Customer Service Associate reviews

3.8

60% would recommend to a friend

(24 total reviews)
avatar

Raj Subramaniam

Not enough data to show CEO approval

55% positive business outlook

Customer Service Associate employees have rated FedEx with 3.8 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

24 reviews
4.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The work environment is very friendly and a good exposure to the complex logistic industry which gives many new things to learn dat to day.

Cons

The current work environment has changed to more of a BPO industry which was initially not.

3.0
Oct 7, 2021

Review of 5 years

Recommend
CEO approval
Business Outlook

Pros

Good work life balance Salary Always on time Every year minimum appraisal

Cons

No Internal job growth Every years 2-5 percent appraisal lack of direction from leader ship team

Viewing 10 - 12 of 24 Reviews

Glassdoor has 41,200 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.