Question 1

Is FedEx a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at FedEx have rated their employer with 3.8 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of FedEx employees being 3.5 out of 5 stars. Search open Customer Service Associate Jobs at FedEx now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at FedEx.

Question 2

Does FedEx pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at FedEx with 3.3 out of 5 stars based on 24 anonymously submitted employee reviews. This is 3% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at FedEx.

Question 3

What are the top reviewed jobs at FedEx?

Accepted Answer

Package Handler (6513), Part Time Package Handler (3085), Courier (1175), Operations Manager (1101), Material Handler (942), Fed Ex Ground Package Handler (855), Driver (515), Courier Driver (402), Delivery Driver (398), Customer Service Representative (363), Manager (318), Warehouse Worker (303), FT Courier (301), Account Executive (263), Truck Driver (248)

Question 4

What are the pros of working at FedEx according to real employee reviews?

Accepted Answer

"It's good pay for the experience required which is just a clean drivers required and HS diploma." ((in 3885 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1461 reviews)); "Good work life balance and flexibility." ((in 705 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 597 reviews)); "You can make good money and limitless amount of work and can move up in positions" ((in 528 reviews))

Question 5

What are the cons of working at FedEx according to real employee reviews?

Accepted Answer

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1724 reviews)); "Long hours no more then 12hours in new york which is really 13 if you include that hour of." ((in 1241 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 935 reviews)); "Poor upper management had its challenges" ((in 353 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 314 reviews))

FedEx

FedEx Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Company culture

Exciting experience

Jobs at FedEx

FedEx reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FedEx reviews FAQs

Company ratings over time

Jobs at FedEx