What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 16 reviews)); "over great pay was Great!!!" ((in 15 reviews)); "time off" ((in 4 reviews)); "My experience was very positive and my coworkers were friendly, I learned a lot while working there as a Co" ((in 3 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "Commission they want to pay is 8% of net." ((in 2 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

4.0

Sep 14, 2015

Surface Expedite

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good co-workers. Fun, most of the time.

Cons

Can be stressful. Not always enough leadership around.

4.0

Apr 24, 2015

na

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good place to work

Cons

Very long hours, away from home

3.0

Jul 9, 2014

Growing pains

Sales account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home privileges after 1 year tenure. Relaxed atmosphere with managers you report to directly. Good benefits package, including paid vacation after 30 days of tenure.

Cons

Seemingly backwards compensation plan, creates minimal motivation for sales person to go above and beyond. So much turnover that it hinders office morale and employee satisfaction.

Viewing 76 - 78 of 81 Reviews

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FedEx Custom Critical reviews

Ratings by demographic groups

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Surface Expedite

na

Growing pains

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