Pros
When you are not a delivery driver, the role is not bad. You should be experiencing a balanced role with lots of aspects that help you to run a successful business. You get a great understanding of all the tiny details that Enterprise looks at when looking at its own success. Nobody can doubt that it's a successful business and you will understand why and how they got to where they are. Enterprise has come a long way and has really made strives to focus on the ethics at branch level. It used to be a fighting pit of everyone screwing each other over to come out on top. Now, people who are unethical are fired. Vehicle safety is such a huge priority which I am glad to see. Most people in the company are so kind. Branches have a nice team spirit. You will of course meet people who are unpleasant but that's life. Many people will be like you; fresh out of uni and wanting to make a name for themselves. The people were the main reason I stayed for longer.
Cons
The hours and work life balance are a joke. It is normal for you to work 50-60 hours each week (contract is 45). While you do get paid for your overtime, you will never be asked if you are ok to do so. It is not optional. You will have to change your personal life so much that you cannot make any plans as you might be stuck doing deliveries. The odd late night is not an issue. Finishing late should be the exception, not the norm. Enterprise is a business obsessed with efficiency (it does a good job at it too). This comes at the cost of yourself however. Profits, revenue, 'putting more cars on the road' and taking every deal will always come at your expense. Your manager and assistant are paid off branch profits, so that will always come first to them. Due to Covid, progression has frozen. You currently have a backlog of people who should be promoted to assistant managers but simply cannot. These people are expected to maintain the giddy work ethic and sales targets despite this. When these things drop off, people are told they are not promotable anymore and won't be considered for future progression.