Opportunities to progress if you put in the work - Business Operations Director Tripadvisor Employee Review

4.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked at Tripadvisor for 8 years- in that time I saw a ton of development, mentorship & support to help me progress in my career. The people culture is great with most being great fun & willing to pitch in and pull together. My experience was that you have the opportunity to progress upwards or in to other roles, if you are proactive in reaching out across the business to learn more. The company focus on inclusion is really strong, some leaders dedicating real time to drive this across the culture of the business

Cons

The company can try to move fast for it's size- this can cause a breakdown in communications with a matrixed organisation and parallel teams. You have to be able to work around this and pivot quickly. In the last couple of years I felt there was some ambiguity around the business value prop/overall mission- making it less engaging for everyone without clear sight of what was trying to be achieved. European & APAC based employees would often have to flex to adjust to American employee working hours- meant late nights most weeks

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Tripadvisor Response
2y
Thank you for taking the time to share your feedback as we value opinions from current as well as former employees. As Never Stop Learning is one of our core values, we appreciate you highlighting opportunities to further your career development. We're glad you mentioned the strength of our company culture and inclusivity. Thank you for highlighting areas for improvement. While our company is in a period of change, our leaders are working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of our employees.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
5mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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