Not the same as it used to be - Anonymous employee Tripadvisor Employee Review

1.0
Jul 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office space, good benefits but this is where it ends

Cons

Job title hierarchy is not represented on salaries, some managers get paid less basic than non-manager positions within the same department. Lack of communication and honesty to the sales team. No pricing consistency and too many changes in strategy. The Business Listing department is not valued by the company and employees are considered replaceable and treated in a condescending manner. No career progression within the company, as only outside applications seem to be considered so people leave and get better paid jobs in proper companies. Regional Sales Manager doing more than he can (and should) but higher management levels disconnected from reality (both from an agent and a client perspective). This used to be a great company to work for but the Business Listing department has been neglected and signs of recovery are weak.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

See reviews by: Helpful|Rating|Date|All