Working more than 2 years at the sales division at the Oxford branch office and .. - Telesales Executive Tripadvisor Employee Review

2.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits to bring you in You can find excellent people who eventually will leave this company.

Cons

Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt.. Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion. The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders. There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness. From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond. There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team. Too much centralize decision from head office doesn't bring value to the UK office. No available opportunities to move between divisions and learn more from this company. and subsidiaries. At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
avatar
Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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