Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      Good - Customer Success Specialist Tripadvisor Employee Review

      4.0
      Oct 28, 2020
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      international environment with many departments and an excellent teamwork spirit

      Cons

      a little too many employees, like all large companies

      avatar
      Tripadvisor Response
      5y
      Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. We take pride in our employees, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.

      Explore other reviews about Tripadvisor

      5.0
      Jan 18, 2026
      Senior director hr
      Recommend
      CEO approval
      Business Outlook

      Pros

      people are awesome remote work is common pay and benefits are good

      Cons

      can they stay relevant in the world of AI

      1
      avatar
      Tripadvisor Response
      4mo
      Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
      4.0
      Apr 9, 2026
      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

      Cons

      Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

      2
      avatar
      Tripadvisor Response
      1mo
      Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Tripadvisor jobs | Tripadvisor salaries | Tripadvisor benefits | Tripadvisor interviews | Tripadvisor conversations
      Tripadvisor reviewsTripadvisor Customer Success Specialist reviewsTripadvisor review