It all comes down to your manager" - Sales Manager Tripadvisor Employee Review

3.0
Oct 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Great brand, great concept and great industry to work in.

Cons

Many of the managers I have come across are not qualified as 'managers' - to coach, mentor, challenge and grow their staff. Some managers are intimidated by smart employees and deal with this by micro-managing. Employees are not held responsible for deadlines or delivery or work. As the company has grown, global policies have been implemented across operations, sales, pricing etc. that do not fit with specific market needs and way of working.

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Tripadvisor Response
12y
Thank you for your feedback on our global policies and manager development. We recognize that we continuously need to review and iterate on our company policies to ensure that they scale as the business continues to grow globally. We're constantly looking at ways to ensure that this happens in a timely fashion and always welcome feedback from our teams. We've also worked on improving our leadership development programs and new manager programs to ensure that our management is top notch across all levels and locations. These programs now include training on different leadership styles, growing relationships and internal partnerships, effective coaching and feedback methods, and many other skills that make a great manager and leader. We regularly offer these programs in London, Singapore, and our US offices. As always, we encourage you to connect with your HR Business Partner offline on your concerns. And again, thank you for your feedback—it’s helpful as we continue to refine our programs.

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5.0
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CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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