Good company. Could easily be even better. - Anonymous employee Tripadvisor Employee Review

3.0
May 15, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Fun culture. Nice facility. Pay was okay.

Cons

Location. The headquarters is in a suburb of Boston. Hard to get cabs, and not a lot to do in Newton, MA. Too many temps. They have 100+ temp employees who seem like a subculture in the company. Also, they are all hired through PSG who doesn't seem to treat them fairly. Salary is mediocre at best for anyone who is not in sales or an engineer. Facilities and Admin have a "good ole boy" mentality that is opposite of the rest of the company. The country music they play at reception seems out of place at a travel/tech company.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
avatar
Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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