Waste of time - CSM Tripadvisor Employee Review

This company’s first and only priority is revenue, by all means, any mean, period, as they have struggled for years to innovate and monetize their traffic, which by now purely constitutional (IE: read reviews) Everything else comes after: product, employees’ satisfaction and retention, reputation, carrier progression, work experience, credibility and so on. Every single activity, initiative and change is aimed at either increasing revenue or reduce costs and payouts. Here are some of the weaknesses in my personal view: -lack of real human values -lack of long term vision -targets designed not to be paid out, nor understood by reps -incorrect payouts -unequal target settings between reps -incorrect cpc retribution -unresolved payout mistakes -penalization of high performing reps -lack of interest for anything that does not generate revenue I could go on and on, having lived that toxic environment for long time, but the biggest disappointment was in relation to how they treat their staff: employees are simply workers, individual contributors, just a number. If one leaves, the next one comes without any concerns. When 80% of your staff has been in the company for less than 12 months, you'd expect someone to raise the point. But in TA nobody cares about the elephant in the room, everybody is too busy telling Stephen Kaufer how much of a great leader he is, bringing home their own salaries and pretend everything is awesome, you got it! And if you mention anything, you will be addressed as negative, a bad influence, toxic, the reason why staff turnover is so high! This inability, or unwillingness, to take their responsibilities and push the blame back on the individuals is what makes this place a sad place. You are great when you are first employed, if you decide to leave you are a nobody, worth losing. As a results sales people are sad and disillusioned after 3 months. Personally, I would NOT recommend Tripadvisor to anyone: the name might look good on your CV but you could be learning and growing professionally elsewhere, being valued and made feel special, and actually enjoying the whole process.