The best place I've ever worked - Head of Sales Tripadvisor Employee Review

5.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Well its taken me some 25 years but I think TripAdvisor might just be the closest any company can get to the perfect working environment. 3 things they get right above all else: 1. I work in CPM sales but we're never pushed towards a hard sell - its always with the long term view in mind. 2. The product and the audience. Development is always done with this in mind, never is the product's integrity sacrificed for the benefit of short term sales gains. 3. Company culture - they genuinely have their employees best interests at heart and also have numerous company perks that make you really love working here.

Cons

Sales is a competitive environment and increasing targets every year despite a downturn in global events can become challenging - however no one ever said sales was meant to be easy! Some depts are seemingly past their sell-by date, but this appears to be being dealt with and handled well.

avatar
Tripadvisor Response
9y
Thank you for your thoughtful and insightful remarks about TripAdvisor and specifically the sales organization. We’re very proud of the team and environment that we’ve built here. As is true in any company, sales is a competitive and challenging department, but also a very fulfilling one. It’s important to us that the team feels successful. We consider several different factors when determining sales targets and will continue to make sure these targets are fair and attainable. Thanks again for your feedback. - Robin

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

1
See reviews by: Helpful|Rating|Date|All