Awful Management & Team Leads - AVOID!! - Client Solutions Manager TikTok Employee Review

2.0
Jul 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food - not good food so I usually stay well clear and avoid eating in the office however, it’s free Nice office Looks good on cv

Cons

- Poor management overall - they do not care about client solutions team as they favour the sales partnerships team and always put them first before us. - Too much internal politics - very cutthroat everyone is out for themselves and will do anything to throw others under the bus. - Untrustworthy employees - several instances where sales team lie and have been caught out in their lies which ultimately damages other people’s mental health with no action taken. - Bully culture from senior managers (CST Leads) - often and frequent bullying, managers will ignore and overlook everything as do HR. They are all aware but choose to not tackle issues caused by their favourites or due to them being the bully themself. - ER team also overlook and dismiss reports of bullying which I extremely disappointing. - Lacks transparency of job levels - someone on a job level 2-4x higher than mine are doing the exact same job with the exact same responsibilities. - Performance reviews are a formality and are not taken serious. Everyone uses chat gpt and makes up projects for them to include and sound good. Managers must pick someone to grade a minus despite good performance and overall performance reviews do not lead to any increases in compensation! - Unrealistic targets set by sales operations teams. Expectations of mass growth with 0 rationale (sometimes client portfolios have decreased dramatically, yet you will still see an unrealistic increase in quarterly targets. - Stressful

Explore other reviews about TikTok

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly fantastic and talented people in the company who make daily collaboration a great experience. Additionally, the insurance and overall health benefits package is quite strong and comprehensive.

Cons

The work culture is heavily driven by top-down directives from HQ, leaving little room for open discussion, transparency, or questioning management decisions. The bi-yearly rating cycle feels highly punitive and is frequently used to target individuals rather than foster growth, leading to an environment where anyone can be abruptly let go. Work-life balance is virtually non-existent due to tedious, high-volume workloads and constant alignment with overseas timelines. Furthermore, leadership instability is a constant concern; local management changes rapidly, frequently replaced by leaders from the parent company, creating an unpredictable and highly volatile work environment.

2
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