Don't work here - Cash Management Specialist TikTok Employee Review

1.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Free food, snacks, and gym

Cons

Right from the beginning, the job I was hired for never indicated in their job requirements that Mandarin was needed. On my first day, I come to learn that all training documents are in Mandarin, all the group chats for my team are in Mandarin, and the system that I am working on 90% of the time is completely in Mandarin. There was also little to no onboarding, so I had to hit the ground running with what little Mandarin I knew. Being only 1 of 2 people in North America in my team (the rest are in China), it meant that any help or questions I had could only be routed to this team member, who was extremely unhelpful and hostile. It almost felt like I was a threat or burden to her, so all questions about how to do certain things were met with questions back (ie. "Does this make sense?" or "What do you think?"). After bringing concerns of this to my director, I was gaslit and told that the job did ask for someone with proficiency in Mandarin. I threw the copy of the job description (nowhere did it indicate Mandarin was required) in their face and called it quits from there. tl;dr - Don't work here. Extremely toxic environment that revolves about the people in China (who are the ones who make decisions), a lot of gaslighting, and the working culture is horrendous.

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5.0
May 11, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

good experience. Everyone is nice.

Cons

Pretty good actually. During internship did nor find any negative issues.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly fantastic and talented people in the company who make daily collaboration a great experience. Additionally, the insurance and overall health benefits package is quite strong and comprehensive.

Cons

The work culture is heavily driven by top-down directives from HQ, leaving little room for open discussion, transparency, or questioning management decisions. The bi-yearly rating cycle feels highly punitive and is frequently used to target individuals rather than foster growth, leading to an environment where anyone can be abruptly let go. Work-life balance is virtually non-existent due to tedious, high-volume workloads and constant alignment with overseas timelines. Furthermore, leadership instability is a constant concern; local management changes rapidly, frequently replaced by leaders from the parent company, creating an unpredictable and highly volatile work environment.

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