Pros
Multicultural environment. Career progression is somewhat promoted.
Cons
Unbearable amount of lies. It is a shame they feel the need to blatantly lie to candidates during the interview process in order to lure them in. The recruiter said 1K videos was the daily target (which is already very ambitious) but much to my surprised it was increased by 37% the second I passed probation. Working hours turned out to be yet another blatant lie. I was told there were only 2 shifts (early and late) and only 1 working weekend. It turns out you only get 1 weekend off a month! Nonexistent work-life balance. New shifts were also introduced which sit right in the middle of the day (12 to 9 - 10 to 7) making it near to impossible to have a social life. Despite the disappointment and discouragement, you are reminded by your TL that bonus is also based on participation and visibility and the pressure to keep a smile on your face and crack jokes like nothing really happened is really high as your bonus depends on it. Very little support from your manager if you're a quiet person who prefers to do the job independently. You are reminded you need to keep your camera on, talk, participate and show interest which would be fair enough had it not been for the lack of trust and motivation the company caused. Lastly, the salary. Quite possibly the lowest salary I've ever been offered and no room for negotiation, no matter your experience. Overall a very disappointing experience and one I wouldn't recommend to anyone. I can assure you your mental health will be greatly affected should you decide to take this job.