Pros
Colleagues are nice and working from home
Cons
Low pay, no transparency, terrible shifts. You do the same every single day - watch tik tok videos non stop. The review policy changes almost daily and the calibration between trainers, advisors is terrible. Bonus system is ridiculous! No transparency on how bonuses are calculated. Salary is very low for a company pretending to be as successful as TikTok. You are allowed to finish work even if you reach your daily target. No shift swaps are allowed between colleagues. You cannot take AL anytime you want. Forget about planning any trips as people in charge of the schedule announce it month by month and due to annual reviews in August and December you are not allowed to take any days off then. Decisions are made without taking peoples opinion. No feedbacks are ever taken into consideration. I had high expectations, but to this point got very disappointed by everything.