Good pay, okay benefits. Disappointing work environment. - Anonymous employee The Cigna Group Employee Review

2.0
Mar 21, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The big picture of the company is great, incentives for healthy living, and discounts on many vendors such as cell-phones contracts, daycares, and gyms (etc). Many chances for assisting the community, and donating production time to help local charities. The CEO seems very sincere in his hopes to better the company and the welfares of the employees, as well as their members.

Cons

Communication is lacking. The rating system is disheartening, an employee can receive a neutral/negative rating despite a year of hard, dedicated work just because their manager has to have a certain amount of employees in a particular rating. Favoritism is a constant, and the need to point fingers at anyone other then the responsible party is common practice.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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