Poor middle management leads to waste of talented employees - Communications The Cigna Group Employee Review

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Talented employees, reasonable salary, good career development programmes.

Cons

- Poor direct management, lack of management training for middle managers. - No loyalty to long-term employees, - Made redundant with two weeks' notice, just before scheduled medical leave. - Work-life balance discussed but not enforced, very much depends on who your manager is and what their expectations are - they're often unreasonable. - Talent unrecognised. - Internal politics often plays a huge part in decision-making.

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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