Toxic work environment - RN Case Manager The Cigna Group Employee Review

2.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and you can buy a week off in addition to the annual PTO

Cons

Management is horrible. They don't care about anything but metrics and numbers. When you achieve a metric or goal, they raise the bar higher. They are deaf and do not care about the cause to your mental health. Nurses have quit on the spot after calling the internal crisis line. Nurses are leaving for their mental health. Do not apply here, it's an awful place to suffer.

Explore other reviews about The Cigna Group

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

avatar
The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
See reviews by: Helpful|Rating|Date|All