Invaluable experience - Marketing Communications The Cigna Group Employee Review

4.0
May 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company for people who like corporate worlds and worldviews. I've met amazing individuals here - most are dedicated, caring, smart and committed to doing the best they can for customers. If you like complexity and nuances, security badges and cubicles, you'll be right at home. CIGNA is a multi-national company offering plenty of different paths to consider as you build a career; and you will be encouraged to explore whatever interests you, even on company time (just not *too much* company time). CIGNA is a major player in this industry with offices in great cities around the country and world; if you're mobile and willing, you can move up and around. The vacation packages are great, the benefits solid. You'll work hard, learn volumes, and meet impressive people.

Cons

It's a giant corporation like any other giant corporation: politics, technology, silos, limited resources, new business theories and bureaucracy can each impede real productivity at different times. Most employees are female (that's not a bad thing) - especially below the proverbial glass ceiling (this isn't a good thing). If you're not a self-starter who can build your own personal network, and if you don't naturally struggle against becoming a workaholic, you may not fit in here. For most positions, you're thrown in to sink or swim - there a few opportunities for formal training, and the employee on-boarding process is not anywhere in the universe of "smooth." People here thrive on pressure and making due with limited resources; but it's not always fun, and the rewards for the cubicle-dwellers can feel like a long time coming.

Explore other reviews about The Cigna Group

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

avatar
The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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