The company has many opportunities - Anonymous employee The Cigna Group Employee Review

5.0
Jun 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HealthSpring has been continuously been focused on their customers to provide the best level of service. They also balance this focus with challenging their employees to be great. They provide excellent tools for career growth and all the management levels continuously encourage you to provide feedback for their work. The evaluations are intense but this is something that has been great for me because I love to know how I can improve rather than no feedback. I enjoy the challenge from the industry as well as the individual challenge to improve.

Cons

During peak seasons, their can be difficulties with managing work loads.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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